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Current company Voxtron
Software Development · 99 employees · Founded 1994 · Dubai, United Arab Emirates
Voxtron Middle East (VME) is based in Dubai, U.A.E has offices/affiliates in Germany, Austria, Belgium, Italy, Turkey, Tunisia, Hong Kong, Portugal and Thailand. For over a decade, we have been providing affordable customer engagement optimization solutions from leading technology vendors such as Enghouse interactive, SAGE, Verint, Clarabridge etc. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. Voxtron employs over 100 people worldwide and has customers in over 50 countries. Voxtron Middle East (VME) is set up in Dubai, U.A.E with the objective to provide close support and guidance to our customers/prospects in this region. For over a decade, we have been providing affordable customer interaction solutions to diverse business environments of this region. Our customers include Government organizations, Outsourcing companies, Corporates, Financial and Insurance organizations etc. Voxtron specializes in providing customer engagement/interaction optimization solutions such as Omni Channel Contact Centers, Self service applications, CRM solutions, Attendant Operator Consoles, Workforce Optimization Suite, Messaging Solutions, Social Media monitoring etc. These solutions help organizations enrich customer interactions, improve business processes, and optimize their workforce in order to enhance loyalty, increase revenue, mitigate risk, and manage operational costs. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements. Our solutions are based on the realization of numerous projects and the needs of our customers. Solutions today are rarely simple — they demand technologies from a range of vendors plus skills across a number of disciplines. We have a highly skilled, highly experienced, highly competent resources to deliver the most challenging projects. Our involvement spans consulting, design, implementation and comprehensive post-sales support, including 24/7 cover and a quick response time, which is unmatched and unique to the region.