Nivya K

Team Lead | Business Development & Operations Strategist | Customer Experience & Process Optimization Specialist

Role: Team Lead - Business Development at Step D
Location: Thalassery, KL, IN
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

About Nivya K

I’m a Business Development Manager with 4+ years of experience driving revenue growth…

Experience

Team Lead - Business Development
Step D
Mar 2025 — Present · Kochi, IN
Leading a team of 12 associates and managing 12 clients across diverse industries including Education, Travel & Tourism, Franchise, CRM Software, and Logistics (B2B and B2C models).Overseeing complete client lifecycle from onboarding to retention, ensuring timely project execution and consistent client satisfaction.Mentoring associates on lead management, sales strategy, and performance improvement, resulting in consistent growth in client engagement metrics.Conducting regular performance reviews and delivering personalized training to enhance team productivity.

Education

Kannur University
Bachelor of Arts - BA
2015 — 2018
Central University of Kerala (CUK)
MA
2018 — 2020

Contact information

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Work email
•••••@stepd.in
Personal email
•••••@•••••.com
Direct dial
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Current company

Step D

Business Intelligence Platforms · 27 employees · Founded 2023 · Kochi, Kerala, India

At Step D, we proudly stand as Kerala’s first dedicated business development team, offering comprehensive solutions to elevate your business to new heights. Our mission is to be the ultimate partner in your growth journey, providing unparalleled support and expertise across various domains. Business Development Excellence Our business development team is dedicated to helping you achieve and surpass your targets. We collaborate closely with your team to set ambitious benchmarks and work tirelessly to reach and exceed them. Our approach is tailored to meet your specific needs, ensuring that every strategy and initiative is aligned with your goals. Sales Team Training and Support: Achieving sales targets is essential for any business, and having a well-trained sales team is critical to that success. At Step D, we offer specialized sales team training that focuses on building the skills and confidence needed to drive sales growth. Our training programs are tailored to meet the unique needs of your business, covering areas such as customer relationship management, sales strategy development, negotiation techniques, and closing deals. By partnering with us, you ensure that your sales team is not just meeting targets but setting new standards in sales performance. Strategic Digital Marketing To ensure your brand stands out in the market, our digital marketing team employs cutting-edge strategies and innovative techniques. From targeted advertising campaigns to engaging content creation, we enhance your brand’s visibility and drive meaningful engagement with your audience. Technical Support and IT Solutions Our IT team is committed to providing robust technical support and solutions for your firm. Whether you need assistance with IT infrastructure, software development, or technical troubleshooting, we have the expertise to address your challenges efficiently and effectively.

stepd.in

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About Nivya K

Experience

Team Lead - Business Development

Education

Kannur University

Central University of Kerala (CUK)

Find verified contacts for anyone on LinkedIn