Niveditha Rao
Business Development | SaaS | Customer Success
- Role
- Business Development Manager at Instamojo
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Niveditha Rao
At the helm of business development at Instamojo, my focus is on forging strategic partnerships and championing customer success. Through a dedicated approach, our team has realized substantial business growth by zeroing in on new market opportunities and cultivating lasting client relationships. Attention to detail and a people-oriented philosophy are my tools for assuring customer satisfaction and loyalty. Within the competitive landscape of SaaS, I thrive on identifying and addressing customer pain points with bespoke solutions. It is through this nuanced understanding of our clients and market insights that we at Instamojo have consistently expanded our business reach. Joining forces with like-minded professionals, I am committed to steering our company towards new horizons of revenue growth and market presence.
Experience
Business Development Manager
Apr 2022 — Present · Bengaluru, IN
Developed and executed a comprehensive business development strategy resulting in a 20% increase in annual revenue\\\\nIdentified and capitalized on new partnership opportunities, establishing successful collaborations with key industry players and expanding the customer base by 30%\\\\nActively sought out new sales opportunities through various channels including cold calling, networking, and social media\\\\nAcquired comprehensive knowledge of the organization\'s services to effectively communicate benefits and features to prospective customers\\\\nNegotiated contracts and closed agreements to maximize profits\\\\nEngaged with prospective customers, presented the value of our services, and guided them through the sales process\\\\nGathered customer feedback regarding the service provided and utilized this information to improve future customer interactions and service development\\\\nProvided regular reports on sales activities, achievements, and obstacles\\\\nConducted market research to understand utility market trends, customer needs, and competitors\' strategies, resulting in the development of unique selling propositions and differentiators\\\\nCollaborated with other sales team members and cross-functional teams to align sales\\\\nOnboarded enterprise clients like Daily Hunt, Clanbridge, ERD foundation, etc.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
Sri Aurobindo Memorial School
SAMS
SBMJC
2nd PUC
2007 — 2009
Jain University
B.Com
2009 — 2012
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