Nivedita Lohia

Sr Marketing & Communications Specialist @Alorica

Drafted and delivered internal communications including policy and compliance updates, ESG initiatives, leadership messages, culture programs, and business announcements, ensuring alignment with the brand voice •⁠Collaborated with the global communications team to plan firmwide campaigns, company town halls, and global leadership calls to deliver timely, relevant messaging for employees across 17 countries •⁠Streamlined execution of global campaigns and calls by coordinating communications logistics and maintaining the social media and internal communications calendar to deliver timely and consistent messaging •⁠Partnered with stakeholders and cross-functional teams to design and implement targeted strategies for achieving business and communications objectives •⁠Leveraged a multi-channel communications strategy using emails, intranet articles, events, newsletters, and on-site branding to boost employee engagement and contribute to an eNPS of 90+, surpassing the industry standard of 80•⁠Tracked and analysed post-campaign engagement metrics to refine strategies and drive continuous improvement in internal communications effectiveness