Nivedita Rai
Service Delivery Manager
- Role
- Service Delivery Manager at Google
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Nivedita Rai
A highly committed, results-driven and relationships-oriented ops professional with a robust multi-industry experience in the domain of Fintech, Digital marketing, Hardware, Trust & Safety and Community Operations across India, North America, & APAC. I influence Product strategy, user experience & core/scaled ops performance via innovation, partnering with cross functional stakeholders, thought leadership & relentless execution. Extremely passionate about end user experience & this passion is backed by over 12 years of in-depth experience in building diverse teams, enhancing process capabilities, driving strong performance, creating client relations & generating impact.My curiosity drives me and makes me challenge myself & the status quo. This growth mindset has led me to many great opportunities & the reason my growth curve is dear to me is because I have actually sweated out tough times to exceed customer expectations, hand-held my teams, carried them through troubled waters, taken on-the-spot critical decisions, and shown excellent adaptability to changing business needs.Outside of work, I love reading, exploring new places and meeting new people to have conversations on different perspectives of life.
Experience
Service Delivery Manager
Jan 2023 — Present · Hyderabad, IN
Education
St. Bede's College, Shimla
Master of Computer Applications - MCA, Computer Science
2004 — 2009
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