Nivedita Chaudhary
Management Consultant, Accenture Strategy & Consulting | Conversational AI | Gen-AI Agents | Product Strategy | CX | CCaaS | IIM Kozhikode | NIT Karnataka
- Role
- Management Consultant at Accenture
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nivedita Chaudhary
As a seasoned professional with 9+ years of expertise in Product Strategy, GTM Strategy…
Experience
Management Consultant
Jul 2021 — Present · Gurugram, IN
I have extensive expertise in Product Strategy, GTM Strategy, and high-tech consulting, particularly within large CCaaS transformation projects. My focus lies in enabling digital channels and crafting chat and voice bots across diverse communication platforms. I am proficient in bot design and development, utilizing platforms such as Genesys, Google Dialogflow, and IBM Watson. Currently, I am expanding my skill set by delving into Gen AI techniques, and I have hands-on experience managing Conversation Analytics products. These products leverage LLMs for Intent Mining, Conversation flows, and other related analytics such as Sentiment Analysis.
Education
Indian Institute of Management, Kozhikode
Master of Business Administration - MBA
Jönköping International Business School
International Exchange Program
Purdue University
Post Graduate Programme in AI and Machine Learning
2020 — 2021
National Institute of Technology Karnataka
Bachelor of Technology (B.Tech.)
Skills
- Spss
- Microsoft Word
- Matlab
- Investments
- Team Management
- Microsoft Office
- IT Management
- Managerial Finance
- Regression Analysis
- Derivatives
- C++
- Business Analysis
- C
- Business Strategy
- Market Research
- Management
- Marketing Strategy
- Microsoft Excel
- Powerpoint
- Business Development
- Data Analysis
- Portfolio Management
- Valuation Modeling
- Advertising
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