Nitya Jay
Strategic Product & Customer Support Leader | Championing Change & Talent Development
- Role
- Senior Leader - Technical Support & Engineering Development Group at MathWorks
- Location
- Lexington, MA, US
- LinkedIn followers
- 500 followers
About Nitya Jay
Seasoned leader dedicated to driving customer success and leadership development through…
Experience
Senior Leader - Technical Support & Engineering Development Group
Oct 2017 — Present
I lead a team of highly motivated engineers and managers, setting strategic goals aligned with corporate objectives and establishing metrics to ensure operational excellence. I\'m a hands-on leader and directly managed over 75 full time staff members and 80 interns in addition to managing team leads/managers and their teams. My approach combines technical acumen with strong leadership skills to guide and develop teams, foster an inclusive culture, and drive strategic initiatives to ensure the successful adoption of MathWorks products through exceptional customer engagement.
Education
Bharathiar University
BE
University of Alabama at Birmingham
MS
Skills
- Testing
- Mgcp
- Switches
- Multiprotocol Label Switching (Mpls)
- Linux
- Voip
- Isdn
- Network Design
- Ip
- Sip
- Mpls
- Snmp
- Ethernet
- Ss7
- Networking
- Telecommunications
- Product Development
- Perl
- Troubleshooting
- Unix
- Tcp/Ip
- Quality Assurance
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