Nitya Akkena

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Role
Customer Service Representative at Synchrony
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Nitya Akkena

Data Analyst with a Master’s in Statistics and hands-on experience in SQL, BigQuery, and…

Experience

  1. Customer Service Representative

    Synchrony

    Oct 2023 — Present · Hyderabad, IN

    Applied analytical thinking to solve customer issues efficiently• Identified trends from support data to improve workflows.• Prepared reports and dashboards using Excel.• Strengthened communication and teamwork skills

Education

  • St. Anns College for Women

    B.Sc.-Mathematics, Statistics and Computer Science

    2021

  • Bankatlal Badruka College For Information Technology

    M.Sc.-Statistics

    2023

  • Gujarati Foods

    High School Diploma

    2016

  • St. Francis College for Women

    MPC-Mathematics, Physics, Chemistry

    2018

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Nitya Akkena — Customer Service Representative at Synchrony in Hyderabad, TG, IN | Unifers