Nitu Kumari
SDS Team Manager | Amazon | Operations | B2B and B2C Sales | Lean Six Sigma Yellow Belt Certified | Excel and Tableau
- Role
- Team Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Nitu Kumari
Team Manager with 2 years of experience at Amazon managing high-volume operations and…
Experience
Team Manager
Dec 2024 — Present
Key Responsibilities:1. Quality Auditing: Review and audit customer contacts received via email, chat, or phone calls to ensure quality and adherence to standards.2. People Management: Oversee a team of 20-25 members, tracking performance, providing feedback, and coaching for improvement.3. Leadership: Conduct meetings, deliver feedback, and drive team growth.4. Ad Hoc Responsibilities: Participate in special projects and tasks as assigned.
Education
NSHM College of Management and Technology
Bachelor's In Travel and Tourism Management
2018 — 2021
DAV Public School, Ghatotand, Ramgarh
Higher secondary
2016 — 2018
ITS School of Management
Post Graduate in Diploma Management
2023 — 2025
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