Nittin Uppal
Service Manager @Vodafone
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WORK HISTORY
Service Manager @Vodafone
Pune, IN
Delivered projects like Network Stock Solutions, NSS Mobile app, Enterprise Warehouse Management, GRC Roadmap, Unity Media.• Supported the implementation of EVO Self Service tool and ensured that it is stabilized before being handed over for BAU operations.• Project for IT Service/Systems transformation, transitions. Stabilization Support for deployed system/ services for Smooth and seamless transition of new markets/services from Project into BAU Operations.• ITSM- Managing IT services, delivering values through functionality required by the business while protecting the integrity of existing services.• Oversee budget planning, allocation, and tracking to ensure alignment with business objectives.• Managing a team of Service and Stabilization Managers, Ensuring KPI’s are met and all assigned project, tasks are delivered.• Vendor Management to balance capacity and ensure efficient delivery without compromising quality.
SKILLS
ABOUT NITTIN UPPAL
Service Manager with more than 12 years of hands-on experience in IT Delivery, Stabilization and Operations,.
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