Nitish K.

Experience

1. Engineering Manager

   Zipteams

   Mar 2023 — Present · IN

   Assuming the role of leader in engineering, where my primary focus is on developing processes and technologies to facilitate smooth sales interactions using conversational intelligence. My focus lies in developing innovative solutions and integrating them with various CRM tools to optimize sales performance. Key Responsibilities- Lead and direct the entire application engineering function, ensuring the successful implementation of processes and technologies to enhance sales interactions- Collaborate closely with product, business, and technical managers to shape the product vision, define key metrics, design architecture, plan continuous monitoring, and create long-term technical roadmaps- Drive FTE/resource planning, establish objectives aligned with organizational goals, and develop technical specifications, strategies, and system descriptions- Achieve exceptional system reliability, performance, and scalability by implementing industry-leading standards- Foster a culture of talent growth and development, utilizing effective hiring practices and providing support to team members through personalized development plans, mentoring, and performance improvement initiatives. Key Achievements- Improved reliability, performance, and scalability of multiple systems, exceeding industry standards- Successfully nurtured and developed top talent within the team, resulting in a highly skilled and motivated workforce- Identified skill gaps and underperformers, providing targeted support through personalized development plans, mentoring, and performance improvement initiatives.

Education

• ICFAI University Jharkhand

  Bachelor of Computer Applications - BCA, Computer Applications

• Niet

  Master's Degree

• ICFAI University

  Bachelor's Degree

• Lady Anusuya Singhania Educational Academy

  High School Diploma

• Noida Institute of Engineering & Technology

  Master of Computer Applications - MCA, Computer Applications