Nitish Singh
Automotive After Sales /Service /Aftermarket / Dealer Management /Tata Motors Ltd. / Ex- Kirloskar Oil engine Ltd /Ex- VE Commercial Vehicle
- Role
- Senior Manager Customer Support at Tata Motors
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Nitish Singh
Total 12+ years of Working experience in Automotive segment,DG set testing and Defense application,Dealer handling,Customer Service Support. Worked in different Prolife started with Research & Development in DG set testing & Defense application in Kirloskar oil engine limited where got chance to work for DG Set CPCB approvals & defense application Projects like Nano Genset & High altitude shelter in Ladhak,then shifted to service field as Area service manager,handling delhi Haryana NCR. Also worked as Powertrain expert in Product support in VE Commercial vehicle (Eicher Truck & Buses). Have contributed in Preparation & releasing of Technical wall-charts and interactive service process of Power-train i.e engine /gearbox/differential/clutch through working animations for field training purpose in VECV. Also Successful made \"Portable Engine preservation trolley\" registered for Patent. Currently working as Senior manager in customer support dept in Tata Motors based at Delhi. Succussfully completed GEM\'s project -\"BS6 tools & equipments design & implimentation as per field actual requirement\" Have contributed in design of \"Universal trolley\" which can be used in all Tata motors model gear box removal fitment and also can be used for Buses Voith Retarder and BS6 ATS - after treatment system removal & fitment with ease. Have contributed in 3 no. Patents for my organisation in which 2 no.(High altitude shelter -Ladhak & Nano Genset for defense ) for Kirloskar oil engine Ltd and 1 no. Engine preservation trolley for VECV.
Experience
Senior Manager Customer Support
Feb 2015 — Present · New Delhi, IN
Currently working as Senior Manager -Customer Support in Tata Motors limited from 6+ Years based at Delhi and handling dealerships /TASS\'s & Cluster Depot.Successfully completed GEM\'s project -\"BS6 tools & equipments design & implimentation as per field actual requirement\"Have contributed in design of \"Universal trolley\" which can be used in all Tata motors model gear box removal fitment and also can be used for Buses Voith Retarder and BS6 ATS - after treatment system removal & fitment with ease.Have Contributed in Preparation of \"Pareto Analysis of Zippy & Tata Alert Complaints\" which is vehicle breakdown analysis,which got implemented at All india level in Tata Motors and it\'s very useful tool for Analysis & making action plan for zippy / Tata alert Complaints.Initiated BS6 Brilliance \"Online Quiz Competition\" for our Channel partner Service team for BS6 knowledge enhancement.
Education
Kendriya Vidyalaya Vayusena nagar
High School, 10th and 12th
2004 — 2006
Yeshwantrao chavan college of engg.
Engineer's Degree, Mechanical Engineering
2006 — 2010
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Marketting and leadership & Strategy
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