Nitish Pandey
MBA In IT | CCNA | CCNP | Server Management | IT Support
- Role
- Network Engineer at Netlink Software Group America Inc
- Location
- Bhopal, MP, IN
- LinkedIn followers
- 500 followers
About Nitish Pandey
About Me: I\'m currently working at Netlink Software Pvt. Ltd. as a Support Desk Engineer, where I’ve gained hands-on experience in configuring Wi-Fi routers and switches (D-Link, Syrotech), providing customer support, and managing server-related tasks. My background includes CCNA, CCNP certifications, and an MBA in IT & Marketing.
Experience
Network Engineer
Netlink Software Group America Inc
Apr 2024 — Present · Mandideep, IN
Network Engineer / Support DeskJob Summary:We are seeking a dedicated and technically proficient Network Engineer to support the installation, configuration, and maintenance of networking hardware and infrastructure. The ideal candidate will have hands-on experience with routers, switches, and basic server systems, with a strong foundation in CCNA and CCNP concepts. This role is suitable for a proactive individual eager to build a career in network administration and IT infrastructure.Key Responsibilities:Install, configure, and troubleshoot network devices including D-Link and Syrotech routers and switches.Provide technical support to customers and business partners regarding network connectivity and configuration.Perform network monitoring and ensure network performance meets organizational standards.Collaborate with the IT team to implement and maintain secure network environments.Assist in managing servers and working with Linux-based systems.Document network issues and resolutions to improve system processes.Qualifications:Bachelor\'s degree in Computer Applications (BCA) or related field.CCNA and CCNP certified; practical knowledge in configuring and managing Cisco/D-Link/Syrotech devices.Familiarity with Linux operating systems and basic server management.Strong problem-solving and communication skills.Preferred Skills:Experience in customer-facing support roles.Understanding of network security and data protection protocols.Proficiency with MS Office and documentation tools.Work Experience:Support Desk Engineer at Netlink Software Pvt. Ltd.(2024 – Present)Hands-on experience in Wi-Fi router/switch configuration and customer support.
Education
SAGE University Bhopal
Master of Business Administration - MBA
2022 — 2024
Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal
Bachelor's in computer application
2018 — 2021
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