Nitish Kumar Singh
Operations & Delivery Manager @ CognitiaX AI | Job Placements Expertise
- Role
- Operations & Delivery Manager at CognitiaX AI
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nitish Kumar Singh
Currently serving as Operations & Delivery Manager at CognitiaX AI, leveraging a strong foundation in operations management, sales, and job placements.Previously contributed to talent acquisition success as Senior Recruiter at Vinsys, honing recruitment and workforce planning skills.Combines strategic thinking with operational expertise to streamline processes and drive organizational excellence.Collaborates effectively to achieve impactful business outcomes.Delivery Manager with strong experience in end-to-end EdTech and training delivery operations, managing virtual, online, and blended learning programs at scale.Delivered training programs for 100+ clients and learners annually all over India.Coordinated with 500+ instructors, SMEs, and delivery stakeholders.Managed delivery across corporate and academic learning programs.I specialize in seamless cohort execution and learner-centric delivery, aligning instructors, learners, operations, IT support, and content teams.Core responsibilities include delivery planning, faculty onboarding and scheduling, session readiness, learner engagement tracking, and service quality management.Delivery & Operations Expertise:Trainer and resource planning with >95% session adherence.LMS coordination, assessments, certifications, and attendance tracking.MIS-driven monitoring with >90% learner satisfaction scores.Escalation and risk management across concurrent programs.Platforms & Tools:Virtual Delivery: Zoom, Microsoft Teams, Google Meet.Hiring & Talent Platforms: Naukri, LinkedIn, Monster.Productivity & Communication: MS Office (Excel, PowerPoint, Word), Outlook.Reporting & Coordination: MIS dashboards, trackers, operational reports.I have contributed to scaling training operations, improving delivery efficiency by 20–25% through process standardization and data-driven operational improvements.I also collaborate closely with sales and business development teams on requirement analysis, delivery feasibility, effort estimation, and RFP responses—supporting high-value program acquisitions.Known for a hands-on, execution-focused leadership style, I am committed to high-quality learning experiences, operational rigor, and SLA-driven outcomes in fast-paced EdTech environments.
Experience
Operations & Delivery Manager
Dec 2025 — Present · Gurugram, IN
Education
PRIST UNIVERSITY, THANJAVUR
Bachelor of Technology - BTech, Civil Engineering
2013 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.