Nitish Chheda
VP-Service delivery at Intellect design arena
- Role
- Vice President at Intellect Design Arena Ltd
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Nitish Chheda
Experienced Service Delivery Manager with a demonstrated track record of leadership, problem-solving, and relationship management in the Banking and IT services sector. Highly skilled in SLA management, vendor and supplier relationships, and cross-functional collaboration. Bachelor\'s degree in Information technology(IT) Engineering. Proven successes include leading teams to achieve high customer satisfaction, resolving complex issues, and driving process improvement with quantifiable results. Committed to delivering exceptional service and exceeding SLA targets. Passionate about contributing to customer success and utilizing technical expertise to drive business outcomes.Skilled in Agile delivery with industry expertise of delivery projects through JIRA
Experience
Vice President
Feb 2025 — Present · Mumbai, IN
Education
Shah and anchor engineering college
Bachelor of Engineering (B.E.), Information Technology
2007 — 2011
Skills
- Business Analysis
- Quality Assurance
- Test Strategy
- Test Planning
- Oracle
- Requirements Analysis
- C
- Qtp
- Regression Testing
- Microsoft Sql Server
- Team Management
- Html
- C
- Testing
- Defect Tracking
- Hp Quality Center
- Test Automation
- Visual Basic
- Test Management
- Sql
- Quality Center
- Manual Testing
- Test Cases
- Functional Testing
- System Testing
- User Acceptance Testing
- Microsoft Office
- Sdlc
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