Niti Patel

Role
Partner Technical Account Manager 4 at Twilio
Location
Fremont, CA, US
LinkedIn followers
500 followers

About Niti Patel

Natural Leader & Problem-Solver: Excel at leveraging technology resources and team…

Experience

  1. Partner Technical Account Manager 4

    Twilio

    Nov 2022 — Present

    Proactively setup meetings, account level diagnosis, upcoming change announcements, etc with partner team to help them uplift their end customers - Diagnose and solve issues escalated by Partner team with exceptional troubleshooting instincts - Escalate bugs and feature requests to Supportability, Engineering, teams - Recommend documentation updates to the engineering team - Work seamlessly with peers to help identify day to day activities that can be automated through scripting…

Skills

  • Microsoft Office
  • Shell Scripting
  • Cisco Systems Products
  • Html 5
  • Cipt1 Certified
  • Unix Shell Scripting
  • C++
  • Voice Over Ip (Voip)
  • Troubleshooting
  • Semiconductors
  • Product Development
  • Solaris
  • Css
  • C
  • Testing
  • Team Management
  • Tvoice Certified
  • Ccnp Voice Certified
  • Electronics
  • Red Hat Linux
  • Core Java
  • Simulations
  • Oracle Pl/Sql Development
  • Vendor Management
  • Manufacturing
  • Networking
  • Ccna Certified
  • Engineering
  • Cvoice Certified
  • Electrical Engineering
  • Embedded Systems
  • Management
  • Project Management
  • Cascading Style Sheets (Css)
  • Oracle
  • Network Engineering
  • Matlab
  • Capps Certified
  • Business Development
  • Cipt2 Certified

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Niti Patel — Partner Technical Account Manager 4 at Twilio in Fremont, CA, US | Unifers