Nitin Soneji

About Nitin Soneji

Accomplished R&D Leader having business acumen with extensive Fortune 500 and Startups Product Development, building capable technical organization and Product ownership experience in notable companies. 20 years hands-on technical and product management experience for B2B Enterprise and Cloud products.As a product steward, experienced in developing and scaling distributed enterprise grade products across product life cycle stages from concept building to commercial products - Idea generation, market research/validation, business planning, product strategy and roadmap, prototyping, product spec, product/UX design, detailed engineering, building cross functional teams, product launch, documentation, customer/conference demo & training/support, building customer/partner relationships, Data mining and Data Analytics. Strong Analytical and Problems solving skills.For the past few years, I have been focusing on the business values that AI can add in products/services by augmenting it with human. I have been helping startups and SMBs across HealthCare, Human Capital Technology, Manufacturing, Lead generation/Marketing domain to convert their business problems into data science problems and researching & developing various ML models for them. Starting from understanding the domain, infrastructure, data availability, unstructured/structured data, data cleaning, data visualization, feature engineering, statistical analysis, development of machine learning models, model evaluation, deployment, monitoring, feedback loop and integrating models with products. Building data strategy, data modeling, proof of concept and business process that significantly impact product directions and create business opportunity. Giving webinar on Natural Language Processing. Domain expertise - Enterprise products like disaster recovery, backup, clustering, digital printers and satellite communication, Data Science, Agentic AI

Experience

1. Engineering Lead

   Nedbank

   Jun 2023 — Present · ZA

   Architecting enterprise-scale collections, debt counselling, recovery, and deceased-estate platforms, consolidating secured and unsecured lending into a unified collections platform. • Delivered 25% improvement in collections performance, while reducing cost-to-serve and enhancing customer experience.• Leading large-scale platform migration programs, transitioning millions of accounts and terabytes of documents from legacy systems to modern architectures with zero data loss and full regulatory compliance.• Defined and implemented security architecture for API and file-based integrations across internal systems, SaaS platforms, and third-party vendors, improving control, auditability, and resilience.• Driving observability architecture (SLO/SLI frameworks, real-time dashboards, incident management), achieving zero SLA breaches and eliminating business risk of missed accounts in collections workflows.• Defined and initiated the transition toward an AI-first product ecosystem, leveraging automation, advanced analytics, and AI agents.• Architected Agentic AI-powered debt-counselling platform, leveraging LLMs, RAG, and autonomous agents to orchestrate end to end decision workflows, reducing human touch points and boosting operational efficiency.

Education

• Bombay Institute of Technology

  Diploma, Digital Electronics

  1991 — 1994

• University of Mumbai

  Bachelor of Engineering, Electronics

• Indian School of Business

  Business Analytics

  2018 — 2019

Skills

• Virtualization
• Enterprise Storage
• Backup
• Disaster Recovery
• Active Directory
• Microsoft Cluster
• Veritas Cluster Server
• Windows Internals
• V2v
• Microsoft Exchange
• Microsoft Sql Server
• File Servers
• Cloud
• Volume Shadow Copy Services(Vss)- Application Consistency
• Bare Metal Recovery
• P2v
• Cloud Computing
• Storage
• Nas
• Enterprise Software
• Data Center
• Cluster
• Unix
• Consulting