Nitin Panhalkar
Senior Manager - IT Service Operations | 19(total 32+ India)Years UAE Experience | Retail, Office Equipment, IT & Water industry I After-Sales Leader | Canon | Epson | Ricoh | HP | Transferable skill to other industry
- Role
- Manager - IT Operations at Sanjay Ghodawat Group Sgg
- Location
- Kolhapur, MH, IN
- LinkedIn followers
- 500 followers
About Nitin Panhalkar
Senior Service & IT Operations Leader | Retail & Technical Services | Multi-Country…
Experience
Manager - IT Operations
Oct 2025 — Present · Kolhapur, IN
Managing IT operations for \'Star Localmart\'- the retail chain of grocery business in Maharashtra, Karnataka and Goa. Also contributing my efforts into \'DusMinute\' Supermarket\' retail chain in Bangalore which is recently acquired by our Sanjay Ghodawat Group (SGG)Managing a team of Engineers who manages Installations, Service, Repairs for IT Equipments like different type of Printers like Inkjet, Laser, Thermal, Network CCTV, POS, Barcode Scanner and its backend operations like configurations, settings, Store Managers operations problems related business & IT Equipments.
Education
S. M. Lohiya College, Kolhapur
Higher Secondary Certificate Examination., Science
1985 — 1987
New High School Kolhapur
High School
1984 — 1985
New Institute of Technology ( previously New Polytechnic Kolhapur )
Engineer's diploma, Industrial Electronics Engineering
Indian Institute Of Business Management And Studies
Master of Business Administration - MBA, Business Administration, Management and Operations
Skills
- Teamwork
- Team Management
- After Sales Support
- Business Management
- Technical Training
- Negotiation
- Team Leadership
- Sales
- Troubleshooting
- People Management
- Customer Relations
- Outsourcing
- Procurement
- Supervisory Skills
- Administration
- Goal Oriented
- Project Planning
- Service Management
- Analysis
- Crm
- Customer Retention
- Customer Service
- Executive Management
- Problem Solving
- Training
- Logistics
- Testing
- Customer Satisfaction
- Operations Management
- Service Delivery
- Technical Support
- Mentoring
- Cross-Functional Team Leadership
- Quality Assurance
- Time Management
- Call Centers
- Business Development
- Results Oriented
- Photocopier
- Senior Administration
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