Nitin Pundir

About Nitin Pundir

With a robust background spanning over 17 years in Delivery and Program Management, I…

Experience

1. Dgm (Delivery and Program Management)

   HCLTech

   Jan 2017 — Present · Raleigh, NC, US

   Managing IT Applications and Transformation initiatives for EHI-Advantasure, one of the healthcare technology solutions company in USA.• Orchestrated the successful delivery of the HCL-Client engagement, a multi-million-dollar program.• Held accountability for the management of the Product Enhancement (development) and Support Teams, focusing on bug fixes, service requests, and operations within the Integration Track.• Spearheaded SAFe Agile projects for the client, with a specific emphasis on the Integration/Claims areas, effectively coordinating multiple Scrum teams within a distributed Agile delivery model.• Managed resource allocation and assumed project/program management responsibilities, providing support for the planning and execution of all digital services.• Conducted strategic analyses to enhance billable utilization, performed capacity planning and forecasting, and ensured project profitability.• Conducted thorough post-project evaluations, extracting valuable insights to share with the broader teams and driving strategic improvements.• Oversaw weekly project status meetings, closely monitoring progress and promptly escalating critical issues to top management at the customer\'s end.• Analyzed current and projected capacity levels, proactively identifying potential shortfalls and formulating strategic actions to mitigate them.• Fostered close collaboration with other core business functions, ensuring comprehensive information sharing to facilitate a seamless handover from the business development phaseInstrumental in increasing team efficiency by ~50%, hence reducing overall project cost by ~30%Instrumental in reducing overall backlog by around 66%

Skills

• IT Transformation
• Pre-Sales
• Resource Management
• Project Management Office (Pmo)
• IT Strategy
• Governance
• Business Process Improvement
• Leadership
• Software Development Life Cycle (Sdlc)
• Business Process
• Business Process Re-Engineering
• Outsourcing
• Enterprise Software
• Change Management
• Team Management
• Team Leadership
• Software Project Management
• Customer Relationship Management (Crm)
• Sdlc
• Solution Architecture
• Program Management
• People Management
• Business Transformation
• Vendor Management
• Requirements Analysis
• Business Intelligence
• Requirements Gathering
• Agile Methodologies
• Management
• Project Management
• Project Delivery
• Business Planning
• Consulting
• Business Development
• Cross-Functional Team Leadership
• Analytics
• Service Delivery
• Information Technology
• Business Analysis
• Global Delivery