Nitin Mandrai

About Nitin Mandrai

Strategic Content Leader & Operations Specialist​I specialize in scaling and leading high-volume content operations within the EdTech and Media sectors. With a background as a Category Manager and Content Team Lead, I have a proven track record of managing distributed teams of creators, editors, and SMEs to deliver high-quality educational assets under strict SLAs.​My focus is on blending creativity with data-driven operations. I thrive in environments where I can build trackers, optimize content workflows, and use performance metrics to drive team throughput without sacrificing quality.​Core Expertise:​Team Leadership: Managing distributed teams of 25+ members across content creation and localization.​Operations: SLA & Throughput management, Workflow optimization, and Quality Assurance (QA).​Data & Tools: Advanced Google Sheets/Excel for performance tracking and resource allocation.​Vendor Management: Overseeing third-party content and translation partners.

Experience

1. Business Operations Lead

   Snj Agro Private Limited

   Aug 2024 — Present · Gurugram, IN

   Transitioned into a strategic operations role to lead business transformation for a regional agro-products venture. I am responsible for streamlining distribution channels and modernizing the supply chain through data-driven trackers and performance metrics.​Parallel to this, I consult for AI/IT firms on large-scale content operations, data labeling workflows, and AI model alignment, leveraging my background in leading 75+ member teams and massive digital distribution channels.

Education

• IIT Bhubaneswar

  Bachelor of Technology - BTech, Civil Engineering