Nitin Choudhary

About Nitin Choudhary

I am a Supply Chain Specialist at Amazon, working in the the Middle Mile supply chain…

Experience

1. Roc Specialist, Na Transportation (L3)

   Amazon

   Sep 2024 — Present

   North America Disruption Management Middle Mile Supply Chain, NA-Manage and monitor the flow of diverse shipments, ensuring timely execution of Surface transportation activities from origin to destination across NA region-Serve as the primary point of contact for stakeholders, including carriers, shippers, vendors, and Amazon sites, resolving time-sensitive transportation issues in real time- Handle a range of exceptions, including, reschedules, in-transit disruptions, and equipment availability, minimizing operational delays-Work exclusively with the North America (NA) region, ensuring adherence to regional transportation standards and service level agreements-Use internal Amazon tools and platforms, as well as MS Excel, Outlook, and Word, to analyze data, escalate issues, and drive effective communication across teams-Collaborate closely with cross-functional internal teams, including Carrier Support, Site Operations, Network Planning, and Tech teams, to align on service recovery actions and longer-term improvements-Redirect freight as needed in response to in-transit delays, route disruptions, or capacity changes, ensuring minimal impact on downstream operations-Utilize internal systems and tools for issue ticketing, tracking, and resolution management, maintaining visibility and accountability across the shipment lifecycle-Identify and report fraudulent or suspicious carrier activity to management, helping mitigate risk and maintain supply chain security.