Nitin B.
Senior technical lead at Coforge
- Role
- Technology Specialist at Coforge
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nitin B.
Certified Pega Developer (CSA, CSSA, CPDC) with 6+ years of experience leading end-to-end…
Experience
Technology Specialist
May 2024 — Present · Gurugram, IN
Led end-to-end design and delivery of a Pega CDH outbound decisioning solution for ingestion with real-time data ingestion and outbound decision delivery to other systems.• Architected a Kinesis-driven integration between Pega CDH and Genesys Dialer, enabling automated campaigns, Next-Best-Action (NBA) delivery, and disposition feedback via Container APIs.• Built Kafka-based ingestion pipelines, integrating multiple Systems of Record (SORs) and migrating Data Jobs from file-triggered to event-driven architecture for improved scalability.• Managed a team of 3–4 Pega developers, ensuring design quality, optimized rule development, and guardrail compliance.• Developed ServiceNow–Pega integration for automated error handling and proactive issue resolution.• Executed cloud upgrade from Pega 8.8 to 24.2 with seamless deployment and validation.•Collaborated with stakeholders and architects to align design, delivery, and requirements, leading from the front as a hands-on Pega developer.
Education
Chitkara University
Bachelor of Technology - BTech
2015 — 2019
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