Nitin A.

About Nitin A.

Over two decades of IT consulting and services experience with Fortune Global 100 organizations across the US and UK.• Extensive experience working with large Healthcare Provider organizations, delivering key digital transformation and modernization initiatives.• Collaborating with senior IT and business executives in customer organizations to ideate, plan, and execute strategic transformation programs.• Nurtured executive relationships with CIOs and VPs as primary contact and trusted advisor. Consistently ensured achievement of customer satisfaction (CSAT / NPS) scores of over 9.5/10.• Managed cross-functional teams of over 250 associates, delivering end-to-end projects and managed services in mature global delivery models.• Managed distributed teams ensuring delivery excellence, utilizing a metrics-driven approach and driving improvements in quality, productivity, and operational efficiency.• Experience planning and leading initiatives across a spectrum of technology areas - Digital transformation, hybrid multi-cloud solutions, AI/ML, data and analytics, automation, GenAI, system integration, legacy modernization, product implementation, infrastructure services.Certified Digital Leader (LIDA)- Harvard Business Publishing Corporate Learning, Microsoft Certified Azure Fundamentals, Google Cloud Digital Leader, SAFe 4 Agilist, Certified Scrum Master, ITIL Service Management Foundation.

Experience

1. Client Partner Director

   HCLTech

   Apr 2024 — Present · Franklin, TN, US

Education

• Harvard Business School Executive Education

  Leading in the Digital Age (LIDA)

• Malaviya National Institute of Technology Jaipur

  B.Tech., Computer Engineering

  1999 — 2003

Skills

• Program Management
• Pre-Sales
• Customer Engagement
• Pmp
• Account Management
• IT Strategy
• Strategic Account Growth
• Global Delivery
• Project Governance
• Itil
• Managed Services
• Legacy Modernization
• Large Scale System Integration
• IT Automation
• IT Service Management
• Rfp
• Customer Relationship Management (Crm)
• IT Transformation
• Software Project Management
• Offshoring
• Program Delivery Management
• IT Financial Management
• Thought Leadership
• Programme Governance
• Proof of Concept
• Project Management
• Team Leadership
• Resource Management
• Process Automation
• Itil Certified
• Life Insurance
• Sdlc
• Requirements Analysis
• Requirements Gathering
• Vantage-One
• Mainframe
• Loma 290
• Loma 280
• Oracle
• Six Sigma