Nitin Yadav

About Nitin Yadav

I’m a Senior Finance Operations Leader with 14+ years of experience building and transforming end-to-end Order-to-Cash (OTC) processes across CPG, Telecom, Banking, and BPO industries.What I do best is solving complex problems in collections, cash application, deductions, dispute resolution, and trade promotions—while ensuring business continuity and measurable impact. Over the years, I’ve partnered with Fortune 500 clients to reduce DSO, streamline reconciliations, and improve customer experience through automation and smarter ways of working.I thrive at the intersection of people, process, and technology. Whether it’s deploying automation tools like High Radius, Oracle, Celonis, and SAP, or applying Lean Six Sigma practices, I focus on making change sustainable—not just quick fixes. Highlights • Cut deduction resolution cycle time by 35% and improved DSO by 40%+ • Led remote transitions for global clients with zero disruption • Championed automation that drove faster cash posting and exception handling • Built trust with stakeholders across Finance, Sales, and Supply Chain by improving transparency and alignmentColleagues describe me as a strategic doer—someone who sets direction, but also rolls up their sleeves to solve ground-level challenges. My leadership style is collaborative, decisive, and focused on empowering teams to deliver results. I’m passionate about driving working capital improvement, enhancing customer satisfaction, and creating financial operations that scale with the business. Open to new leadership opportunities where I can help organizations achieve end-to-end finance excellence.

Experience

1. Operations Associate Manager

   Accenture

   Nov 2024 — Present · Noida, IN

   Managing end-to-end OTC processes for a leading UK service provider across the Middle East (EMEA), APAC and Europe regions. • Leading and optimizing collections operations, ensuring efficient debt recovery and reducing DSO (Days Sales Outstanding). • Strategizing and implementing best practices to enhance cash flow, minimize bad debts, and improve overall financial health. • Managing high-performing collections teams, driving productivity and performance through process improvements and automation. • Expertise in credit risk assessment, dispute resolution, and customer account reconciliation to ensure smooth cash application. • Driving digital transformation in OTC by implementing automation tools and AI-driven collection strategies. • Ensuring compliance with UK regulatory frameworks related to debt collection and financial transactions. • Collaborating with cross-functional teams, including finance, sales, and customer service, to improve payment cycles and customer satisfaction. • Monitoring key OTC KPIs and analytics, identifying trends and implementing corrective actions to optimize working capital. • Experienced in stakeholder management, working closely with senior leadership and external partners to align OTC strategies with business objectives.

Education

• Delhi University

  Bachelor of Arts - BA

• CMJ University, Meghalaya

  Master of Science - MS, Information Technology

  2012 — 2014