Nitin Sindhwani

About Nitin Sindhwani

Engineering Manager | 20+ years hands-on Java engineering + Agentic AI in productionI lead from the front — 70% technical execution, 30% people and delivery. My teams ship real systems, not decks.🤖 Latest AI Impact — Concierge IQ, Virgin Australia (2024–25)Production Agentic AI travel assistant | Java/Spring Boot | LangChain | RAG | Kafka | LLM Integration2M+ messages/month |$2M+ annual savings |$3.2M incremental revenue | CSAT 3.2→4.6/5 | Patent pending What I\'ve Built & Led Scaled Digital Connect API + Digital Experience platforms at Sabre — 80+ global airline partners | 99.9% uptime |$5M+ portfolio Led 10+ engineers across US/India/LATAM — cut partner onboarding ~50%| Sev-1 resolution ~60% faster Stood up greenfield engineering POD at Southwest Airlines from zero in 3 months Built full-stack SaaS + multi-agent AI platform on AWS EKS (SpeedySlotz) — sole architect & builder Led AWS-to-GCP migration — zero downtime Core StackJava | Spring Boot | LangChain | RAG | LLM Integration | Vector DB | Kafka | Python | AWS EKS | Kubernetes | Microservices | GenAI | Multi-Agent Systems Open toEngineering Manager | Senior Engineering Manager | AI Engineering Manager | Director of EngineeringAgentic AI • GenAI • Cloud-Native Platform orgs

Experience

1. Software Development Manager

   Sabre

   Nov 2022 — Present · Dallas-Fort Worth, TX, US

   Led Digital Experience (React.js/GraphQL frontend) and Digital Connect API (Java/Spring Boot microservices backend) platforms serving 80+ global airline partners. Owned $5M+ annual portfolio, 10+ engineers across US/India/LATAM- Digital Connect API (Java/Spring Boot): Core backend engineering — OpenAPI/contract-first design, versioning, backward compatibility, OAuth2/JWT/Keycloak security, developer portal standards; reduced partner onboarding ~50%, sustained 99.9% uptime SLA across 80+ partners- Digital Experience (React.js/GraphQL): Hands-on development on flight search, booking, and check-in flows for millions of travelers; owned component architecture and API contract alignment with backend teams- Velocity rapid-response: Led Sev-1/Sev-2 triage (8 senior engineers) across DX and DC platforms — cut critical resolution time ~60%; established runbooks and SLA monitoring- Performance engineering: RCA on production latency (JVM GC contention, disk I/O); standardized AppDynamics APM + ELK/Kibana + Looker KPI dashboards — shifted from reactive to proactive alerting- GCP/GKE migration: Re-architected Java/Spring Boot microservices and React frontend for GKE compatibility as development contribution.Key Initiative — Concierge IQ, Agentic AI Travel Assistant (Virgin Australia, 2024-25)- Backend: Java/Spring Boot + Python/FastAPI — Booking (Sabre GDS), PCI Payment, Notification (Twilio), Analytics (Kafka); PII/PCI masking before any LLM call- AI: Python/LangChain 4-agent system (Booking, Policy/RAG, Service Mgmt, Upsell); RAG over 45K chunks (94% precision); confidence-based human handoff; A/B prompt optimization — 18% accuracy improvement- Impact:$2M+ annual savings |$3.2M incremental revenue | CSAT 3.2→4.6/5 | 2M+ messages/month | 99.7% uptime | Patent pending.

Education

• Kurukshetra University

  Bachelor of Technology (B.Tech.), Computer Science

  1999 — 2003

Skills

• Soap
• Java
• Eclipse
• Struts
• Ejb
• Core Java
• Soa
• Servlets
• Maven
• J2ee Application Development
• Jsp
• Subversion
• Mysql
• Jdbc
• Xml
• Rest
• Spring
• Ajax
• Javascript
• Web Services
• Json
• Junit
• Unix
• Tomcat
• Sql
• Software Development
• Scrum
• Hibernate
• Jquery
• Web Applications
• Test Driven Development
• Java Enterprise Edition