Nitin Sethi

Enterprise Growth with AI Voice, Chat & WhatsApp | AVP – Enterprise @ MyOperator | Ex-WheelsEye, Exly, LifeCell | IIM Calcutta

Role
Associate Vice President at MyOperator
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Nitin Sethi

I help enterprises turn WhatsApp and voice conversations into scalable revenue and customer experience engines using AI.I’m an IIM Calcutta alumnus and an AI Communications & SaaS growth leader with 12+ years of experience scaling enterprise revenue through AI-led GTM strategies, partnerships, and high-performance teams. My work focuses on applying AI to real business conversations—voice and chat—to drive measurable outcomes.At MyOperator, I lead Enterprise Business and GTM, owning P&L and growth strategy across the following pillars:1⃣ Enterprise AI Solutions (Voice & Chat)Working with large enterprises to deploy AI Voice Agents and AI Chat Agents that automate inbound and outbound conversations across calls and WhatsApp—covering lead qualification, customer support, reminders, and intelligent human handovers.2⃣ AI Speech Analytics & Customer IntelligenceDriving adoption of AI Speech Analytics to help enterprises extract insights from every call—customer intent, sentiment, agent performance, compliance, and conversion signals—turning conversations into actionable intelligence.3⃣ Partnerships & Ecosystem GrowthBuilding a high-growth partner ecosystem with marketing agencies and solution partners to scale AI communication solutions across industries.4⃣ WhatsApp AI Agent BusinessLeading product strategy and GTM for one of the fastest-growing enterprise channels, enabling businesses to automate sales, support, and engagement using AI-powered WhatsApp agents at scale.Career Highlights-Built and scaled enterprise GTM and revenue engines across SaaS and AI platforms- Led strategic alliances at Wheelseye, onboarding marquee brands like Coca-Cola, Patanjali, and Dalmia Cement- Progressed from Relationship Executive to Circle Head at Lifecell through consistent performance and leadership impactWhat I Work OnEnterprise GTM & Revenue Strategy | AI Voice Agents | AI Chat Agents | AI Speech Analytics | WhatsApp & Cloud Calling | Customer Intelligence | Strategic Partnerships | P&L OwnershipMy belief: Sustainable growth comes from deeply understanding customer intent, using AI responsibly across conversations, and building partnerships that create long-term value.

Experience

  1. Associate Vice President

    MyOperator

    Nov 2025 — Present · Noida, IN

    Leading Enterprise GTM & P&L for AI-powered Voice + WhatsApp communication solutions- Scaling enterprise revenue with AI Voice Agents & AI Chat Agents- Driving adoption of AI Speech Analytics for conversation intelligence- Building key accounts, industry solutions & partner ecosystem- Shaping enterprise AI workflows with product & engineeringImpact: Faster lead qualification, 24×7 automation, better CX, actionable insights from every conversation.

Education

  • Apeejay College Of Fine Arts

    Bachelor of Commerce (BCom), Professional

    2009 — 2012

  • Indian Institute of Management, Calcutta

    Executive Programme, Sales and Marketing (EPSM)

  • Guru Nanak Dev University, Amritsar

    Master of Business Administration (MBA), Marketing And Retail Management

    2012 — 2014

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Nitin Sethi — Associate Vice President at MyOperator in Gurugram, HR, IN | Unifers