Nitin Sai

Experience

1. Customer Success Manager

   NewWave Computing Pvt Ltd

   Dec 2024 — Present · IN

   Lead Generation: Identify and generate potential sales leads through research, outbound reachouts and marketing campaigns.2. Customer Engagement: Communicate with prospective customers via phone, email and In-Person to understand their needs and present relevant product or service solutions.3. Product Knowledge: Develop a deep understanding of the products or services being sold and effectively communicate their features and benefits to customers.4. Sales Presentations: Create and deliver persuasive sales presentations or demonstrations to showcase the value of the product or service.5. Quoting and Pricing: Provide accurate price quotes and pricing information to potential customers, ensuring competitive and profitable offers.6. Sales Negotiation: Engage in negotiations with customers to address objections, clarify concerns, and secure sales.7. Closing Deals: Actively work to close sales by obtaining commitment from customers and guiding them through the purchase process.8. Sales Records: Maintain accurate and up-to-date records of customer interactions, sales activities, and progress in a customer relationship management (CRM) system.9. Customer Relationship Building: Build and nurture relationships with existing and potential customers, maintaining ongoing communication and providing post-sale support.10. Market Research: Stay informed about industry trends, market dynamics, and competitor activities to adjust sales strategies accordingly.

Education

• Manipal Academy of Higher Education - MAHE, Dubai

  Bachelor of Engineering - BE

• Indian Institute of Management Tiruchirappalli

  Postgraduate Degree

  2023 — 2024