Nitin Rawat
Senior Manager | Post-Sales Support
- Role
- Senior Manager Post Sales Support at Jio
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nitin Rawat
15 years of experience with expertise in Operations Management, Vendor Management…
Experience
Senior Manager Post Sales Support
Jan 2019 — Present · Gurgaon, IN
Supervise after-sales service for Jio Mobility -Devices, ensuring timely resolution of service calls to meet company standards and maintain high customer satisfaction-Manage manpower recruitment and planning while minimizing customer escalations to uphold company goodwill-Lead tele caller team for recharge reminders and efficiently address customer inquiries, including recovering pending postpaid bills.
Education
Sjp polytechnic
Diploma in computer science
2001 — 2004
Skills
- Start-Ups
- Business Strategy
- Business Planning
- Team Management
- Channel Partners
- New Business Development
- Sales Management
- Vas
- Distributed Team Management
- Telecommunications
- Analysis
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