Nitin Prabhu

About Nitin Prabhu

Work & Education Time-line: Amazon-Compliance Operations (June 2019- Present), ACT Fibernet (No.1 Private ISP in India, 3rd over all), Bangalore (June 2014 - June 2019) –Student, School of Management, Manipal (MBA-Operations- 20••••14) – Academician, Canara Engineering College, Mangalore (Aug 2009- June 2012), –Student, Canara Engineerirng College (B.E. Mech. 20••••09)Specialties: I take pride in getting the best out of myself and my team, To take an inclusive approach towards growth of business by way of better people/personnel management. Upholding the Core values of the organization and delivery of results are on top of the to-do list. Key Strengths :Ability to interact and relate with people from different backgrounds. Self-motivated, to share and exchange learning within and outside team, Knack to work in high pressure environment and deliver performance.

Experience

1. Operations Manager

   Amazon

   Jul 2019 — Present · Bengaluru, IN

   Instrumental in setting up operational process for Compliance requirements of 16 High Risk Products Categories (scaled up to 98 by Q22022) serving across 6 Marketplaces in North America, APAC, UK and India. Effectively managing a span of 83 FTEs with 9 directs including managers and Subject matter experts and having a scope of influence on 60+ FTEs across geos.• Had the opportunity to be part of 3 different work process/streams in Compliance Operations a) Restricted Products, b) Cross border listings and c) Product Assurance, learn and benchmark the best practices for implementation in the newer processes.• Aligned with Quality Audit function to launch Defect management process and implement robust CAPA (Corrective and Prevention Actions) through adoption of Automation. Set up specialist review process improving quality from 97.67% to 99.5% for High GMS listings.• Mentored team members through Career Development Plans to take up future leadership roles in the organization and continue to raise the bar.• Worked actively with stakeholders and leadership across the geos, understanding their specific requirements, scope & managing schedule. Representing business metrics in periodic business reviews (Weekly, Monthly and Quarterly).• Partnered and led Process Improvement projects along with inhouse specialized teams – Small Scale Automation, Process excellence team, Data Analytics and Process Experts in building automation tools to reduce Non-Value add tasks by up to 55%.• Collaborated with recruitment teams for Campus placements and onsite interviews in resource onboarding process. Also Played active role in designing training and ramp up for ~240 FTEs during launch of Product Assurance process.• Championing to establish culture of engagement among directs and other spans in the org. Build high performing teams with adherence to Amazon leadership principles, and enable them to meet business KRAs and performances standards

Education

• Manipal Institute of Management

  Master's Degree, Operations Management

  2012 — 2014

• Canara Engineering College

  Bachelor's degree, Mechanical Engineering

  2005 — 2009

• Sathya sai, Alike

  Matriculation

  1997 — 2003

Skills

• Teaching
• Research
• Microsoft Office
• Statistics
• English
• Team Management
• Public Speaking
• Powerpoint
• Project Management
• Microsoft Excel
• Microsoft Word
• Windows
• Team Leadership
• Market Research
• Management
• Photoshop
• Teamwork
• Business Development
• C