Nitin Narang

Head - Customer Experience | CXPA @ Group Bayport

Role: Head - Customer Experience at Group Bayport
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

About Nitin Narang

As the Head of Customer Experience at Group Bayport, my primary objective is to elevate client satisfaction and optimize service delivery. With a background in Sales and Business Intelligence at Stunned Mind, Just Funky, and a proven track record in business process management, my expertise encompasses driving customer retention through innovative process optimization and strategic automations.My unwavering commitment to quality assurance and operational excellence has been the cornerstone of delivering exceptional service. Leveraging a Six Sigma Green Belt certification and CXPA membership, I am dedicated to fostering an environment of continuous improvement, ensuring the highest standards in customer success and process excellence.

Experience

Head - Customer Experience
Group Bayport
Sep 2023 — Present · IN

Education

Air Force School, Agra
Higher Secondary, Maths and Biology
1995 — 1997
Doctor Bhim Rao Ambedkar University
Post Graduate, Business Administration
2001 — 2003

Contact information

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Work email
•••••@groupbayport.com
Personal email
•••••@•••••.com
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Current company

Group Bayport

Printing Services · 1.2K employees · Founded 2007 · Atlanta, Georgia, United States

Group Bayport began as an entrepreneurial, oneman startup whose mission was simple: provide customers an online source for designing and printing high quality signage. Just ten years later our family of brands – BannerBuzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth – is made up of a team of 1450+ employees. With a prominent presence in six countries and more countries being added in 2022, we’ve never lost sight of our goal to empower your ideas and bring your vision to life. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers and shades to eclectic home décor, we help our customers make one of a kind statements. Our companies employ cutting edge printing and manufacturing technologies that are complemented by customer focused product and service development. While our advanced technology is certainly one of our greatest attributes, our true strength comes from our people. Every team in every department is constantly in search of innovative materials, products, and fulfillment processes to broaden the options to enrich and add value to all you do. Every team member, in turn, is empowered to make that search personal, to push themselves to find solutions that change the game. If this all sounds like the kind of work environment that fits you, now is the time to join our family. We support the philosophy of building from within, so while the career possibilities are numerous, so too are the opportunities for advancement. Combine that philosophy with our aggressive expansion, sales projections and entrepreneurial culture… To put it succinctly, Group Bayport, already a world leader in printed and customized products, is primed for explosive growth. We look forward to meeting you.

groupbayport.com

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About Nitin Narang

Experience

Head - Customer Experience

Education

Air Force School, Agra

Doctor Bhim Rao Ambedkar University

Find verified contacts for anyone on LinkedIn