Nitin Joshi
Customer Success Lead @ Simply.Coach
- Role
- Lead - Customer Success at Simply.Coach
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Nitin Joshi
Customer Success Leader helping B2B SaaS companies scale onboarding, adoption, and…
Experience
Lead - Customer Success
Dec 2022 — Present · Pune, IN
As the Customer Success Lead at Simply.Coach, I oversee the seamless onboarding of our clients, ensuring they are equipped with the knowledge and tools needed for success and proactively engaging with customers to address their needs and drive their success. I ensure customer needs are met and serve as a vital bridge between them and our tech team, facilitating effective communication and swift resolution of their requirements. I am dedicated to setting up and refining standard processes, and facilitating comprehensive team member training. My goal is to foster strong, long-term relationships and empower our clients to achieve their objectives with confidence.Simply.Coach is an end-to-end coaching platform that digitizes the entire coaching journey, so coaches & coachees can focus on what matters – growth.Tools using: Intercom, MS Office 365, Jira, ChatGTP, Avoma, etc
Education
D.G. College of Commerce
Bachelor of Commerce (B.Com.), accounts
1998 — 2001
MIT SOM
Master in Computer Management, Software Development
2001 — 2003
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