Nitin Kumar
Order Management | Non-Voice Operations | Accuracy & Timely Delivery Focused
- Role
- Supply Chain Management at Keysight Technologies
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nitin Kumar
Being a defence aspirant, I have gained my skills like good and effective communication…
Experience
Supply Chain Management
Apr 2025 — Present · Gurugram, IN
Non-Voice Executive at Keysight Technologies (via Quess Corp), supporting global Order Management and Customer Support functions through Salesforce and Oracle.I handle order booking for Keysight\'s internal factories and interim Keysight sales sites using Salesforce and Oracle—ensuring accuracy and timely processing.I also manage customer queries for ESI and Orion products by creating Customer Contact Centre cases and routing them to the appropriate Sales Operations teams for resolution.Additionally, I contribute to Lead Management by creating opportunities from lead/contact data and routing qualified leads to the right Keysight Partners based on customer needs.
Education
Maharaja Ganga Singh University (MGSU), Bikaner
Bachelor of Science - BS
2018 — 2021
Vardhman Mahaveer Open University (VMOU), Kota
RSC-IT
2021 — 2021
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