Nitin Nitin Kumar

About Nitin Nitin Kumar

Senior Technical Analyst at Genpact | Data Center & Hub Room Ops | Aspiring Cloud Engineer (AWS/Azure) & Linux AdminIn the rapidly evolving landscape of IT infrastructure, I stand at the intersection of Physical Data Center Operations and Modern Cloud Engineering. With over 3 years of hands-on experience, I have evolved from troubleshooting desktops to managing critical Hub Room infrastructure and enterprise-grade End User Computing (EUC) environments for global organizations like Genpact and Teleperformance.Currently, as a Senior Technical Analyst at Genpact, I act as a critical escalation point for infrastructure operations. My day-to-day involves ensuring 99.9% uptime for mission-critical servers, managing Hub Room hygiene (Racking, Stacking, Cabling), and overseeing the lifecycle of endpoints. I pride myself on not just \"keeping the lights on,\" but optimizing how they shine—whether through streamlining Active Directory policies or reducing ticket resolution times via ITIL best practices.My Core Expertise IncludesData Center Operations: Managing the physical heartbeat of IT—Server Racking, Patch Panel management, Power/Cooling monitoring, and Switch configuration.System Administration: Proficient in Windows Server administration (DNS, DHCP) and currently mastering Red Hat Enterprise Linux (RHEL) to deepen my backend knowledge.End User Computing (EUC): Expert-level troubleshooting of L2/L3 issues, Asset Management, and security compliance for distributed teamsI am actively transitioning my career toward Cloud Computing and DevOps Automation. Recognizing that the future of infrastructure is code-driven, I am rigorously upskilling in AWS Solution Architecture and Azure Administration. I am not just learning concepts but applying them—building Hybrid Cloud labs where I simulate migrating on-premise workloads to the cloud. I am also developing proficiency in Bash Scripting and Python to automate routine administrative tasks, moving from manual maintenance to automated orchestration.My goal is simple: To leverage my deep understanding of physical hardware constraints to build more resilient, efficient, and scalable Cloud Architectures. I bring the discipline of a Data Center Technician and the innovative mindset of a future Cloud Engineer.

Experience

1. Desktop Support Engineer

   TP

   Jan 2022 — Present · Jaipur, IN

Education

• Ideal acadmy

  Bachelor of computer applications, Coloud technology

• matasya University

  B.a, Fresher

  2021 — 2021

• Ideal acadmy

  Bachelor's in computer applications , Computer Systems Networking and Telecommunications

• Ideal acadmy khairthal

  Bachelor's of computer applications, Cloud technology

• Jaipur National University

  Bachelor of computer applications , Information Technology

• PSC public school

  Bachelor's of computer applications , Computer and Information Sciences and Support Services