Nitin Khare

About Nitin Khare

I’m a Technical Support Specialist at Reliance Industries with hands-on experience working in high-volume, customer-facing environments, where clear communication, reliability, and consistent processes are essential.Alongside my core role, I help plumbers, HVAC technicians, and electricians stop losing $20K-50K/month from missed calls.Here\'s the problem:→ You\'re on a job site→ Phone rings→ You can\'t answer→ Customer calls your competitor→ You lose the jobI build AI receptionists that: Answer every call in 3 seconds Qualify leads with smart questions Book appointments 24/7 Send automatic confirmations Sound 100% humanThe result? You capture every opportunity while you\'re doing what you do best—working.Tools I use: Make, Zapier, n8n, Claude AI, OpenAIIndustries I serve: Plumbing, HVAC, Electrical, Home ServicesWant to see how this works for your business?→ DM me \"DEMO\"

Experience

1. Technical Support Specialist

   Reliance Industries Ltd

   Dec 2023 — Present

   Provided end-to-end technical assistance and troubleshooting support for clients in global markets. Resolved customer issues efficiently, achieving high first-call resolution rates. Used MS Excel to track ticket metrics, customer satisfaction, and team performance. Conducted internal training sessions to improve service delivery and technical efficiency. Maintained accurate documentation and CRM updates for transparency.

Education

• Devi Ahilya Vishwavidyalaya, Indore

  Bachelor of Business Administration - BBA, Business Administration and Management, General

• Devi Ahilya Vishwavidyalaya

  B.B.A, Business Administration and Management, General

• UC Kindies International Kindergarten

  Bachelor of Business Administration