Nitin Bhabad
Customer Success Executive- Service Now , Ex- Cisco
- Role
- Customer Success Executive at ServiceNow
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Nitin Bhabad
Customer Success Executive (CSE) role is a highly visible, strategic leadership role…
Experience
Customer Success Executive
Sep 2024 — Present · Mumbai, IN
The Customer Outcomes Customer Success Executive will develop C-level executive relationships and relationship management across 1-3 customers The over-riding objective for the Success Architect will be to improve Customer Outcomes at these managed accounts leading to customer\'s product adoption, renewals, and expansion of ServiceNow offerings with the account.Service 1-3 large enterprise customersDevelop executive relationships with CIO,CFO,CHRO and business leadersUnderstand goals and develop customer roadmapExecute winning co-delivery modelsDevelop relationships with ecosystem partnersDevelop implementation strategies and readiness process to accelerate time to valueEstablish delivery operating model governanceMaintain account level relationships for clear value proposition within the accountParticipate in account delivery governanceAdvocate/champion ServiceNow\'s best practicesContribute expertise on how advisory, expert services, and Co-Delivery can be optimizedProvide high customer sat metrics for assigned accounts
Education
Vaze College
Bachelors of Engineering
University of Mumbai
B.E.
2000 — 2004
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