Nitin Bansal

About Nitin Bansal

Achievement-driven professional with consistent record of delivering in multiple domains • Management professional with 15+ years of experience in BPO/ IT / Analytics / Resourcing. • Detail oriented analyst with experience in interpreting and analyzing data to drive processes and reduce cost in company. Furnish insights, analytics, and business intelligence needed to guide decisions • Skilled in data analysis, data presentation and reporting; analyzing and interpreting information to recognize changing trends, patterns, and their meaning with regard to KPIs / Mangement Reports etc. Data Science & Analysis HR Analytics Data Analytics Requirement Gathering & Analysis Business Process Management Resource Management Team Building & Leadership Project Management Offshoring • Experience in liaising with Business and Operations teams with contribution to business process improvement initiatives. • Highly professional, organized, committed & motivated with excellent analytical, communication and problem-solving skills; capability to deliver quality work in tight schedules and work in a fast-paced environment. • Possess excellent communication, leadership, negotiation, analytical and coordination skills with capability to multi-task, work amidst tight deadlines and contribute to the achievement of departmental goals. Key Achievments • Setup Resourcing process for Quess IT Services. • Worked on Recruitment Capacity Planning Template for UST recruitment teams helping them staff correct number of recruiters and RPO’s globally. • Delivered machine learning project for Nokia Lebanon to proactively complaint analysis • Performed Data Science project on Segmentation of Delivery Executive location in Amaricas Region based on proximity to client location. • Created single view reports for multiple HR tools used for contracter and regular emploees. • Played vital role on Project on headcount reporting with the team; representing as pioneers in CSC India to successfully publish Headcount Reports on Power BI. • Transitioned International Maritime Organisation ( IMO ) account from Service Level Management Perspective. • As Service level manager worked on proactively identifying potential SLA misses which led to increase in CSAT. • Worked on Setting up Demand Management ( Hiring Additions ) process in India.

Experience

1. Deputy General Manager - Resource Management

   Quess Corp Limited

   Apr 2022 — Present

   Worked on up Resource Management Process for QITS ( Quess Corp ) which included processes for Identification of Bench,Matching it to Open Demand and redeployment of bench candidates.

Education

• Happy School

  Business/Commerce, General

  1977 — 1991

• Simplilearn Alumni

  Masters in Data Science, Data Science, A+

  2017 — 2019