Nitik Kanojia

Workforce Management 🌎 WaaS ( Global Command Centre ) - WCC

Role
Senior Workforce Analyst - Offshore at TP
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Nitik Kanojia

As an experienced offshore workforce analyst, I am proficient in utilizing data-driven methodologies to identify trends and patterns that drive productivity and efficiency within organizations. With a strong background in statistical analysis and data modeling, I have successfully developed strategies that optimize workforce planning and retention efforts. My expertise lies in leveraging advanced analytics tools and techniques to provide actionable insights for strategic decision-making. With a proven track record of delivering measurable results, I am dedicated to helping organizations thrive through informed workforce management practices.

Experience

  1. Senior Workforce Analyst - Offshore

    TP

    Dec 2025 — Present · Gurugram, IN

    Global Command Centre | Vendor Management | SLA & KPI Management | USA PHI MX INDExperienced Workforce Analyst specializing in real-time operations with a strong focus on offshore vendor monitoring and performance management. Responsible for tracking real-time adherence, staffing levels, and intraday trends to ensure vendors consistently meet service level agreements (SLAs) and key performance indicators (KPIs).Skilled in identifying performance risks, capacity gaps, and operational issues through detailed intraday analysis. Proactively communicates with vendor partners and internal stakeholders to drive corrective actions, minimize service impacts, and maintain optimal service delivery. Supports operational efficiency by providing real-time insights, performance reports, and recommendations aligned with business objectives.Known for strong analytical skills, attention to detail, and the ability to manage multiple vendors across different time zones while maintaining service stability

Education

  • Swami Vivekananda Subharti University, Meerut

    Bachelor of Commerce - BCom, Business/Commerce, General

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

    Master of Business Administration - MBA

  • Kendriya Vidyalaya

    1-12th, Business/Commerce, General

    2018 — 2020

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Nitik Kanojia — Senior Workforce Analyst - Offshore at TP in Gurugram, HR, IN | Unifers