Nithya Ramprasad

Lead - Project and Program Delivery @UST

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2021 — Present

Lead - Project and Program Delivery @UST

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CA

EDUCATION

1999 — 2002

University of Madras

Bachelor's in Computer Application

2002 — 2004

Pondicherry University

Masters in Financial Management

SKILLS

Project PlanningBusiness StrategyRelationship ManagementCall CenterPre-SalesPerformance ManagementCrmBpoTalent AcquisitionRequirements AnalysisStakeholder ManagementVendor ManagementInsuranceBusiness ProcessRisk ManagementTeam ManagementBusiness DevelopmentBusiness AnalysisMisEmployee EngagementKey Account Management

ABOUT NITHYA RAMPRASAD

A results-driven executive with over 22 years of experience leading global programs, IT transformations, and business operations across diverse industries. Proven track record in aligning technology strategy with business goals to drive innovation, operational excellence, and financial growth.Core Strengths- Global Operations Leadership: Led large-scale, cross-border teams and delivery organizations, consistently achieving KPIs and service excellence across geographies- Strategic Program Management: Directed multimillion-dollar initiatives, including ERP rollouts and M&A integrations, with precision and agility- Process & Quality Excellence: Expert in process re-engineering, test management, and intelligent automation to optimize performance and reduce costs- Executive Engagement: Trusted partner to C-suite leaders, skilled in executive reporting, strategic planning, and stakeholder alignment- Change & Transformation Champion: Known for driving cultural and organizational change through digital transformation and continuous improvement- Team Building & Collaboration: Builds and inspires high-performing teams, fostering trust, accountability, and cross-functional synergy- Impactful Communication: Delivers compelling presentations and business documents tailored for executive audiences.KEY AREAS OF EXPERTISE : Global Program & Portfolio Management Change Management & Release Management Budgeting, Resource Allocation & Financial Reporting KPI & Dashboard Reporting Inclusion, Diversity & Team Engagement Strategic Planning & Orchestration in Ambiguous Environments Cross-Functional Leadership & Stakeholder Engagement Continuous Improvement Mindset & Lean Six Sigma Digital Transformation & Technology Adoption Agile, Waterfall, SAFe, and Hybrid Methodologies IT Service Delivery Management Executive Reporting & Business Operations Robotics Automation Process Consulting PMO

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Nithya Ramprasad — Lead - Project and Program Delivery at UST in Mississauga, ON, CA | Unifers