Nithya Shree R S
Investigator Site Support Assistant
- Role
- Investigator Support Assistant at Labcorp
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Nithya Shree R S
I am currently working as Research Associate at Stelis Biopharma Ltd, Bengaluru. I have…
Experience
Investigator Support Assistant
Dec 2022 — Present · Bengaluru, IN
Timely Query Resolution:• Reviewed accessions and requisitions promptly, ensuring timely resolution of delegated tasks. • Assisted Junior Coordinators and contributed to the development of Standard Operating Procedures (SOPs) for various topics. • Well Understanding in policies and procedures of Clinical Operations and of ICH-GCP Patient Safety Advocate: • Consistently prioritized patient safety in day-to-day operations. • Escalated study-related patient safety issues to relevant stakeholders such as site personnel, Clinical Research Associates (CRA), Regional study coordinator (RSC), and Global Study Managers (GSM). Issue Resolution and Follow-up: • Followed up on delivery errors, coordinating with appropriate departments until resolution. • Supported client coordinators in resolving queries related to lab kits and visits. Data Management and System Management: • Updated and maintained the database with relevant information from investigator sites for follow-up attempts. • Escalated information from investigator sites as necessary to assign global coordinators. • Resolved simple to moderate hold issues generated in the system for respective clients. • Investigated and addressed project-related questions via email and other communication channels. Compliance and Documentation: • Ensured strict compliance with departmental guidelines and company standards. • Documented service failures, worked with clients to resolve issues, and escalated to management when appropriate resolutions were incomplete.
Education
M. S. RAMAIAH UNIVERSITY OF APPLIED SCIENCES
Masters in Pharmaceutics
2018 — 2020
Government College of Pharmacy
B.Pharmacy
2014 — 2018
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