Nithish Kumar Korrapati

Production Management Analyst @mthree

Mumbai, IN

Full Time Consultant as production Management Analyst at Morgan Stanley handling End2End Ticket Management project.> Acting as Scrum master for End2End Team Project Jira Board.> Jira cards creation, and ensuring they are updated timely by team members.> Conducting Scrum calls on weekly basis.> Engaging internal support teams Service Managers/stakeholders to ensure tickets in compliance and met SLA.> I have hands on experience of proactively monitoring jobs and escalating issues following the standard operating procedure.> Team Management and problem management > Participate actively in major incident calls and identifying issues and communicating to client/Support teams understand and use appropriate method, tools and applications to perform varied functions in a structured environment.

Vel Tech Technical University

Bachelor of Technology - BTech