Nithish Kumar Korrapati
ITSM | JIRA Service Management | Scrum Master | Production Management Analyst | Mthree | Onsite - Morgan Stanley
- Role
- Production Management Analyst at mthree
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Nithish Kumar Korrapati
4 Years of Experience in IT Service Management. Implemented ITIL best practices…
Experience
Production Management Analyst
Sep 2024 — Present · Mumbai, IN
Full Time Consultant as production Management Analyst at Morgan Stanley handling End2End Ticket Management project.> Acting as Scrum master for End2End Team Project Jira Board.> Jira cards creation, and ensuring they are updated timely by team members.> Conducting Scrum calls on weekly basis.> Engaging internal support teams Service Managers/stakeholders to ensure tickets in compliance and met SLA.> I have hands on experience of proactively monitoring jobs and escalating issues following the standard operating procedure.> Team Management and problem management > Participate actively in major incident calls and identifying issues and communicating to client/Support teams understand and use appropriate method, tools and applications to perform varied functions in a structured environment.
Education
Vel Tech Technical University
Bachelor of Technology - BTech
2017 — 2021
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