Nithin Kakkara

About Nithin Kakkara

IT Project Manager | Retail & QSR Digital Transformation | AI & Automation | PMP CertifiedPMP-certified IT Project Manager with 14+ years of experience leading enterprise technology and digital transformation programs across retail, QSR, hospitality, and multiplex sectors. Known for aligning IT strategy with business priorities, driving measurable outcomes through structured execution, stakeholder alignment, and cross-functional leadership.Currently managing high-impact initiatives for Bestseller India, including: • D365 POS deployments across multi-brand environments • AI-based coupon automation integrated with Easyrewardz and HRMS • ERP-POS integration to enable product lifecycle traceability • AI agent development for test automation and operational streamlining Key Contributions: • Deployed Microsoft POS D365 across 300+ stores, improving operational efficiency by 25% • Migrated infra from ESDS to Google Cloud, enhancing performance by 40% and cutting IT costs by 30% • Led the RFID pilot implementation in warehouses and stores—developed the blueprint and operational framework for future enterprise rollout across Bestseller India • Automated stock replenishment workflows, reducing stockouts by 20% and increasing availabilityI bring a consultative mindset to problem-solving, backed by a strong foundation in Agile, Waterfall, and hybrid delivery models. Let’s connect if you’re exploring scalable, tech-led business transformation or need expertise in driving IT programs from concept to execution.

Experience

1. IT Project Manager

   Bestseller India

   Jul 2022 — Present · Mumbai, IN

   IT Project Manager | Bestseller (Vero Moda Retail Pvt. Ltd.)| Jun 2022 – Present Mumbai, IndiaD365 POS Deployment: Implemented Microsoft D365 POS across 300+ stores, increasing operational efficiency (25% gain) & customer satisfaction (15% improvement).Cloud Migration Success: Led Google Cloud migration, cutting costs by 30% and improving scalability.RFID Implementation: Piloted & rolled out RFID technology, improving inventory accuracy by 40%.Automation Bot Deployment: Developed automation bots for stock replenishment, reducing stockouts by 20% and boosting sales.

Education

• University of Mumbai

  Bachelor of Science - BS, Information Technology

• Abhinav Vidya Mandir

  High School, Science

  2005 — 2007

• Saraswati vidhayalaya

  Pravin rohidas patil, Information Technology

  1994 — 2005

• Pravin Rohidas Patil

  Associate’s Degree, Information Technology

  2007 — 2010

Skills

• Interviewing
• Team Management
• Hotel Management
• Hospitality Management
• Hospitality Industry
• Hotels
• Recruiting
• Management
• Employee Relations
• Hospitality
• Leadership
• Pre-Opening
• Training
• Microsoft Office
• Food & Beverage
• Customer Service