Nithin Eappen Cherian

B-C Sales team lead

Role: Customer Success Lead at BrightCHAMPS
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Success Lead
BrightCHAMPS
Jul 2025 — Present · Bengaluru, IN
Spearheaded the development of Maths, Science, and English verticals, enhancing curriculum quality and engagement. • Managed a diverse team of 200 teachers, fostering collaboration to drive customer satisfaction. • Implemented targeted strategies for customer retention, successfully reducing churn rates through upselling and cross-selling initiatives.

Education

Karunya University
Bachelor of Technology - BTech
2012 — 2016
Karunya University
Master of Business Administration
2017 — 2019

Contact information

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Work email
•••••@brightchamps.com
Personal email
•••••@•••••.com
Direct dial
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Current company

BrightCHAMPS

E-Learning · 501 employees · Founded 2020 · 60 Paya Lebar Road#05-16, Paya Lebar Square, Paya Lebar, 409051, SG

BrightCHAMPS is on a mission to bridge the gap between traditional education and the real-world skills kids need to thrive. As a holistic skill-building and learning platform, we offer expert-designed courses in Coding, Financial Literacy, Math, Robotics, AI, Communication, and more, shaping the next generation iof leaders. Founded by Ravi Bhushan, an educator and visionary entrepreneur, BrightCHAMPS has rapidly expanded to over 30 countries, delivering 200,000+ live classes every month. With a passion for technology and mission to make quality education accessible to all, his leadership has earned him multiple 'CEO of the Year' awards. Backed by $63M in funding and a $650M valuation, we are trusted by parents, educators, and students worldwide. Our commitment to excellence has earned us 'Startup of the Year' award more than once along with many other recognitions. In just five years, we've grown into one of the fastest-growing edtech platforms. We foster a collaborative, impact-driven work culture, where passionate educators and innovators unite to inspire young minds. Our vision is to be the world's most trusted education platform, making transformative learning accessible to every child, no matter their background, and empowering them with the skills to shape a brighter future.

brightchamps.com

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Experience

Customer Success Lead

Education

Karunya University

Karunya University

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