Nithin D
M.S. in Data Science | ServiceNow Developer |Python | SQL | Tableau | Power BI | AWS | Machine Learning
- Role
- Servicenow Administrator Developer at Dell Technologies
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Nithin D
ServiceNow Administrator and Developer with 3+ years of experience in designing…
Experience
Servicenow Administrator Developer
Oct 2024 — Present
Lead design, development, and maintenance of core ServiceNow ITSM modules including Incident, Problem, Change, Knowledge, Request, CMDB, HRSD, ITOM, and GRC.• Architect and implement scalable automation workflows using Flow Designer, Workflow Editor, Business Rules, Client Scripts, UI Policies, and Scheduled Jobs to optimize SLA compliance and process efficiency.• Customize Service Portal interfaces and widgets leveraging JavaScript, HTML, CSS, and Jelly Script to enhance user experience and accessibility.• Develop integrations with third-party tools and enterprise systems via REST/SOAP APIs, IntegrationHub, MID Server, LDAP, Ansible, and Jenkins.• Manage platform security by configuring role-based access controls (ACLs), user provisioning, group management, and data policies ensuring compliance and governance.• Design and deploy Performance Analytics dashboards, indicators, and reports to deliver actionable insights for leadership and operational teams.• Collaborate with cross-functional teams for requirement gathering, UAT, release management, and documentation ensuring seamless platform upgrades and stability
Education
New York Institute of Technology
Master's degree
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