Nithen N K

Business Analyst

Role
Business Analyst at NeoITO
Location
Kochi, KL, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Nithen N K

Looking for a career in Business Analyst where I can implement my ideas, knowledge and…

Experience

  1. Business Analyst

    NeoITO

    Apr 2025 — Present · Trivandrum, IN

    Gathered, documented, and prioritized business/functional requirements for an AI-poweredB2B SaaS platform in the sales enablement domain. Defined user workflows for Sales Reps and Managers across product interfaces includingonboarding, GPT chat, deal pipeline, and coaching dashboards. Created and maintained BRDs/FRDs aligning GPT prompt logic with Salesforce CRM fields. Managed the product backlog in Jira, performed sprint planning, story grooming, andcoordinated with engineering teams for timely delivery. Conducted feasibility assessments and gap analysis for CRM/API integrations. Improved user activation and reduced churn by recommending onboarding flowenhancements.

Education

  • Cochin University of Science and Technology

    Master of Business Administration - MBA

    2021 — 2023

  • University of Calicut

    Bachelor of Technology - BTech

    2014 — 2018

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Nithen N K — Business Analyst at NeoITO in Kochi, KL, IN | Unifers