Nithen N K
Business Analyst
- Role
- Business Analyst at NeoITO
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Nithen N K
Looking for a career in Business Analyst where I can implement my ideas, knowledge and…
Experience
Business Analyst
Apr 2025 — Present · Trivandrum, IN
Gathered, documented, and prioritized business/functional requirements for an AI-poweredB2B SaaS platform in the sales enablement domain. Defined user workflows for Sales Reps and Managers across product interfaces includingonboarding, GPT chat, deal pipeline, and coaching dashboards. Created and maintained BRDs/FRDs aligning GPT prompt logic with Salesforce CRM fields. Managed the product backlog in Jira, performed sprint planning, story grooming, andcoordinated with engineering teams for timely delivery. Conducted feasibility assessments and gap analysis for CRM/API integrations. Improved user activation and reduced churn by recommending onboarding flowenhancements.
Education
Cochin University of Science and Technology
Master of Business Administration - MBA
2021 — 2023
University of Calicut
Bachelor of Technology - BTech
2014 — 2018
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