Nitesh Prabhakar

About Nitesh Prabhakar

I am an accomplished professional delivering over 2 decades of career success in Product Management, Program Management, Software Development, Solutions Delivery & Vendor Management. My dexterity lies in collaborating with executives in product and business to comprehend business requirements and convert them into workable solutions. Managing expectations, gathered specifications, and oversaw requests for proposals process for extensive projects. Demonstrated excellence in liaising with Program Managers, Business Analysts, and System Analysts to gather and finalize functional and technical requirements; planned and allocated Cards Development capacity based on the Customer Journey.Over time, I have proved my excellence in supervising & directing financial reconciliation and payment processes; played a key role in leading Cards, Mobile and Internet banking and Payment Gateways. Track record in acting as a Delivery Anchor for new deals worth multi-million dollars involving cards & payments solution implementation and delivery planning.Key Achievements:• Successfully led end-to-end projects of ATMs (Base 24), credit cards (TSYS Prime, CTL, Vision +), debit cards (PayCraft, Euronet, FSS, M2P), prepaid cards (YSE, Euronet), loyalty management (Zaffin), BNPL, Transaction Fraud Risk (Falcon)(Real time decline and entity blocking on customer feedback via IVR, SMS and email)(integrated with TSYS/CTL Prime, DCMS, IVR, EPH, Finacle (Debit Cards, Credit Cards, Prepaid Cards, Forex, Transit, NCMC, NEFT, RTGS, IMPS, UPI transactions), NCMC Card • Outstandingly supervising the execution and management of major projects that have an impact on the business; expertise in managing full range of activities which ensure the operational effectiveness and excellence of the business units• Developed, led, and aggressively completed multi-location global bank projects with stakeholders spanning Columbus, USA, Knaresborough, UK, Cyprus, Dubai Middle East, Africa, CIS (Russia), Malaysia, and the Philippines. The team consisted of 80–113 subcontracted workers and 40+ on-roll employees, Pune, Mumbai, and Hyderabad are in India• Successfully lead green field and migration Projects in the card domain (issuer and acquirer) with payment associations like VISA and MasterCard for major banks like ICICI Bank, Axis Bank, Royal Bank of Trinidad and Tobago, Eco Bank, National Bank of Zimbabwe, Commercial Bank of Zimbabwe, QIIB Qatar, ADIB Abu Dhabi, Metro Bank, Philippine, and Union Bank of Philippine with sizes ranging from 20 man-days to man-days

Experience

1. Head Credit Card Technology

   IDFC FIRST Bank

   May 2025 — Present · Hyderabad, IN

Education

• DOEACC

  A Level, Computers

  1998 — 2001

• Indian Institute of Technology, Kanpur

  Professional Certification, Artificial Intelligence

• Delhi University

  Bachelor's degree, Mathematics

• The ICFAI University, Tripura

  Advanced Diploma In Management, Business Administration and Management, General

Skills

• Software Development
• Unix
• Software Project Management
• Crm
• Credit Cards
• Electronic Payments
• Payment Card Processing
• Pmp
• Pl/Sql
• Service Delivery
• Business Analysis
• Sdlc
• Solution Architecture
• Project Management
• Project Delivery
• Emv
• Oracle
• Requirements Analysis
• Smart Cards
• Oracle Sql
• Payment Gateways
• Data Migration
• Requirements Gathering
• Debit Cards
• Agile Methodologies
• Credit Card Processing
• Soa
• Management
• Cards
• Sql
• Microsoft Project
• Visio
• Cobol
• Payment Systems
• User Acceptance Testing
• Iso8583
• Ms Project
• Payments
• Business Requirements
• Pci Dss