Nitesh Chauhan

About Nitesh Chauhan

With close to 14 years of experience, I have built a career centered around driving revenue growth, building long-term client relationships, and optimizing customer retention strategies. My expertise lies in helping organizations expand their market presence, increase customer lifetime value, and implement scalable sales strategies that deliver results. What I Bring to the Table: Sales & Business Development – Identifying new revenue opportunities, penetrating new markets, and crafting tailored solutions to meet customer needs. Renewals & Customer Retention – Maximizing customer lifetime value through strategic renewal management, proactive engagement, and contract negotiations. Customer Success & Account Management – Building strong, long-term relationships with clients, ensuring seamless onboarding, and driving product adoption. Revenue Growth & Upselling – Collaborating with cross-functional teams to unlock new upsell/cross-sell opportunities and drive business expansion. Consultative Selling & Problem-Solving – Understanding customer pain points and delivering solutions that enhance their business outcomes. Proven Track Record: Consistently exceeded sales and retention targets across diverse industries. Spearheaded high-impact initiatives leading to 25% revenue growth and improved customer engagement. Successfully managed and expanded a portfolio of high-value accounts, ensuring long-term loyalty and increased ARR. Built and led high-performing sales and customer success teams, driving operational excellence and strategic growth.I thrive in dynamic, customer-centric environments where I can leverage my sales acumen, strategic mindset, and relationship-building skills to drive business success. Let’s connect and explore how we can create value together!

Experience

1. Senior Enterprise Renewals Account Manager

   Cohesity

   Jan 2025 — Present · Mumbai, IN

   Managing the Enterprise Renewal Business for Cohesity/Veritas for Products like Data Protection & Backup for India Region.• Perform regular health checks on customer accounts to identify risks and opportunities.• Negotiating renewal terms, pricing, and contracts in alignment with company goals.• Quotes Creation, Validation and Modification.• Sending Quotes in Channel 60-120 Days before the Support Expiration Date.• Daily Interaction/Meetings with Distributors - Resellers and End Customer\'s (Identifying Major Pain Points, Resolving Queries, Status Update).• Working closely with Sales, Finance, Order Management and support teams to ensure seamless service delivery and account health.• Identifying opportunities to generate more Revenue through potential Upsell - Cross Sell and Closing them.• Meeting Monthly/Quarterly and Annual Revenue Targets set by Management.• Providing Accurate and Timely updates to Management on progress by regularly Updating Notes and Task on CRM Tools.

Education

• University of Mumbai

  Bachelor's degree, Information Technology

  2009 — 2012

• ITM Group of Institutions

  Master of Business Administration (MBA), Marketing

  2016 — 2018

Skills

• Call Centers
• Business Development
• Business Intelligence
• Negotiation
• Email Marketing
• Business Process
• Online Marketing
• Brand Development
• Microsoft Office
• Selling Skills
• International Sales
• Sales Operations
• Customer Retention
• Customer Service
• Recruiting
• Brand Management
• Communication
• Online Research
• Solution Selling
• Business Planning
• Sales Process
• Resellers
• Teamwork
• Team Management
• Direct Sales
• Cross Selling
• Crm
• Small Business
• Cold Calling Experience
• Virtualization
• Business Analysis
• Client Co-Ordination
• Cold Calling
• Business Process Improvement
• Long-Term Customer Relationships
• Data Mining
• Marketing Research
• Cloud Computing
• Sales Presentations
• Business Strategy