Nitendra S. Chauhan
Vice President - a & H - Customer Retention @HDFC ERGO General Insurance
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WORK HISTORY
Vice President - a & H - Customer Retention @HDFC ERGO General Insurance
Responsible for Renewal AOP Numbers of Retail Book of HDFC Ergo General insurance. Create R&R and other business promotional activities for renewal Drive.
EDUCATION
Insitute of Buisnes Management, CSJM Univertsity ,Kanpur
Bachelor of Business Administration - BBA
International managment centre
Master of Business Administration (MBA), Marketing
ABOUT NITENDRA S. CHAUHAN
Customer Experience Professional with a demonstrated history of working in diverse insurance sector General, Life & Health insurance. Highly skilled in Customer Service,Customer Retention,Designing new customer journey, Process Automation, Revenue generation by product up selling/cross selling, Call center management and Service Delivery.Excellent planning and organizational skills, Proven interpersonal and motivational ability ensure a strong team approach and the attainment of maximum performance levels.A solid reputation for building productive customer-focused teams enthusiastically committed to achieving outstanding customer sales & service standards. Demonstrated ability to lead organizational change, manage budgets, and deliver goals with increasing responsibilities and accountability throughout career.
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