Nitendra S. Chauhan
Vice President at HDFC ERGO General Insurance Company Ltd.
- Role
- Vice President - a & H - Customer Retention at HDFC ERGO General Insurance
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nitendra S. Chauhan
Customer Experience Professional with a demonstrated history of working in diverse insurance sector General, Life & Health insurance. Highly skilled in Customer Service,Customer Retention,Designing new customer journey, Process Automation, Revenue generation by product up selling/cross selling, Call center management and Service Delivery.Excellent planning and organizational skills, Proven interpersonal and motivational ability ensure a strong team approach and the attainment of maximum performance levels.A solid reputation for building productive customer-focused teams enthusiastically committed to achieving outstanding customer sales & service standards. Demonstrated ability to lead organizational change, manage budgets, and deliver goals with increasing responsibilities and accountability throughout career.
Experience
Vice President - a & H - Customer Retention
Jun 2016 — Present
Responsible for Renewal AOP Numbers of Retail Book of HDFC Ergo General insurance. Create R&R and other business promotional activities for renewal Drive.
Education
Insitute of Buisnes Management, CSJM Univertsity ,Kanpur
Bachelor of Business Administration - BBA
2000 — 2003
International managment centre
Master of Business Administration (MBA), Marketing
2003 — 2005
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