Nish Vaidya
Passionate Leader in Customer Support & Application Support | Driving Excellence in Service Delivery
- Role
- Customer Support Manager at Icertis
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Nish Vaidya
I am a people-first IT & Customer Success leader with 18+ years of experience leading…
Experience
Customer Support Manager
Mar 2022 — Present · Pune, IN
Education
Saraswati Bhuvan High School
SSC, SSC
1993 — 2001
Doctor Babasaheb Ambedkar Marathwada University
BE, Information Technology
2001 — 2006
Skills
- Consulting
- Application Lifecycle Management
- Troubleshooting
- IT Service Management
- Change Management
- Microsoft Sql Server
- Pre-Sales
- Project Coordination
- Esi Processing
- Application Management
- Manual Testing
- Document Management
- Management
- Leadership
- Project Management
- Sql
- Applications Support
- Databases
- Tiff
- Team Management
- Offshore Resource Management
- Ecapture
- Project Delivery
- Sdlc
- Iis
- Relativity
- Service Delivery Management
- Requirements Analysis
- Customer Relationship Management (Crm)
- Software Project Management
- Itil
- Legal Discovery
- Winscp
- Itil V3 Foundations Certified
- Service Delivery
- Technical Support
- E-Commerce
- Vendor Management
- Process Improvement
- Litigation Support
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